As an End Customer, you have received the credentials to login in the Ticketing Portal from your Reseller. You are now entitled to submit your support request selecting "Submit a request" and also create/modify/remove any details for any user (user name, email, etc...) following the below steps:
- Sign in in the Ticketing Portal.
- Click on “Submit a request”.
- Select “Submit a CSS Ticketing Portal account request” option from the dropdown menu.
- Complete the required information in the form and add the users information in the “Description” box. (In case of multiple user you can upload a file).
- Click on “Submit”.
Important: In case you did not get any credentials, please get in touch with your Reseller for more information.