As an End Customer, you have received the credentials to login in the Ticketing Portal from your Reseller. You are now entitled to submit your support request selecting "Submit a request".
Please be advised that all technical support requests should be submitted in this Ticketing Portal:
To submit a support request please follow the below instructions:
- Sign in in the Ticketing Portal.
- Click on “Submit a request”.
- Select “Submit a Technical Incident” option from the dropdown menu.
- Complete the required information in the form.
- Click on “Submit”.
Important: In case you did not get any credentials, please get in touch with your Reseller for more information.