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  1. TD SYNNEX Cloud Support Services
  2. TD SYNNEX Cloud Support User Guide
  3. I am an End Customer
  4. Technical Support Request

Technical Support Request

  • How can I submit a technical incident?
  • How is the SLA calculated for my request?
  • How is the Incident Priority assigned to my request?
  • How can I review/update my support request?
  • What if my support request will need an L3 Microsoft support escalation?
  • What is happening after that I raise a support request?
TD SYNNEX Cloud Support Services